Alba365 RMM
Self-hosted remote monitoring and management for MSPs that own their data
- 1,000+
- Adversarial chaos scenarios survived with zero divergence
- 3
- Operating systems managed from one console: Windows, macOS, Linux
- 26
- Granular permission keys across 7 built-in roles
- 3 stages
- Ring-based rollouts: Canary, Staged, Global
Overview
Alba365 RMM is remote monitoring and management built for the teams that actually run the fleet. From a single console, your operators see every endpoint they manage, take remote control of any machine, push scripts, watch live performance metrics, and enforce policy across Windows, macOS, and Linux at once. It is one pane of glass for remote desktop, terminal access, automation, monitoring, alerting, and patching, so technicians stop juggling a drawer full of point tools and start closing tickets. The product is engineered for managed service providers and enterprise IT teams who have outgrown consumer-grade remote access but refuse to pay rising per-seat fees for an outcome they can own outright.
What sets Alba365 RMM apart is that you host it. The platform is self-hostable, runs on infrastructure you control, and keeps every device record, session log, and audit entry on systems you own. Run it on-prem behind your own perimeter, deploy it across multiple nodes for high availability, or stand it up fully air-gapped for environments that can never touch the public internet. Multi-tenancy is in the foundation, not bolted on: a federated company and organization hierarchy with strict cross-tenant isolation enforced at the data layer means one tenant can never see another's machines, and white-label branding lets MSPs resell the console under their own name. This is the codename Blox365 Remote, productized as Alba365 RMM and ready to deploy today.
Underneath the everyday convenience is an execution engine built for correctness under pressure. Automation runs as multi-step plans that respect dependencies, retries, and timeouts, and rolls out in rings, Canary then Staged then Global, with success-rate gates that automatically contain the blast radius the moment a stage starts to fail. Every state change is written to an append-only event store and replayed against deterministic projections, so the system always knows the true state of a job even after a device reboots mid-deployment. The kernel has been hammered against more than a thousand adversarial scenarios, dropped messages, duplicates, reordering, server crashes, and reconnect storms, and converged every time. The result is automation you can trust to do exactly what you asked, exactly once, across thousands of endpoints.
Capabilities
What it does
Unified Remote Operations
Multi-OS remote desktop with bidirectional clipboard sync, file transfer, in-session chat, session recording, interactive terminal, and Wake-on-LAN.
Distributed Plan Orchestration
Multi-step workflows across device groups with dependency respect, retries, ring-based rollouts (Canary → Staged → Global), and convergence-aware drift detection.
Comprehensive Monitoring & Alerting
Live inventory, hardware/OS/software telemetry, threshold/event/pattern alert rules with hysteresis and cooldowns, and multi-channel delivery.
Multi-Tenant with Strict Isolation
Federated company/organization hierarchy enforced at the data layer, role versioning, permission snapshots, audit trails, and per-org white-label branding.
Reboot-Aware Execution Kernel
Append-only event store with deterministic projections, distributed lease coordination, chaos-tested convergence, and post-reboot agent resume.
Script Library & Automation
Cross-platform script versioning for Windows and Unix shells with per-step revalidation and scheduled execution across device groups.
In depth
How it works
Remote operations without the seat tax
Take full control of any managed endpoint from the browser, across operating systems, with the everyday tools your technicians expect. Sessions are recorded and auditable, and you never have to expose a machine directly to the open internet.
- Multi-monitor, cross-OS remote desktop with bidirectional clipboard sync and file transfer
- Interactive remote terminal and a full file manager on every endpoint
- In-session chat and session recording for support and compliance
- Wake-on-LAN to bring offline machines back online without leaving the console
Automation that rolls out safely
Define reusable, versioned scripts and orchestrate them as multi-step plans across device groups. Rings progress from a small canary set to staged groups to your global fleet, and a failing stage is contained automatically before it can spread.
- Versioned, reusable script library shared across the team
- Multi-step plans that honor dependencies, retries, timeouts, and per-step revalidation
- Ring-based rollouts, Canary to Staged to Global, with success-rate gates
- Run on demand or on a schedule, with drift- and convergence-aware execution
- Reboot-aware deployments that resume in place after a machine restarts
Monitoring and alerting that cuts the noise
Keep a live picture of fleet health and get told about problems the way your team actually works. The rules engine is tuned to surface real incidents instead of drowning operators in repeat notifications.
- Full device inventory: hardware, software, network, and health telemetry
- Live performance metrics for processor, memory, disk, and processes
- Threshold, event, and pattern-based alert rules with hysteresis and cooldowns
- Multi-channel delivery to dashboard, email, and webhook with built-in escalation
- Alert intelligence dashboard for fleet-wide pattern detection and analytics
Tenancy, access, and provable integrity
Isolation and accountability are enforced where it counts, at the data layer and on every privileged action. The platform is built so the security story can be inspected, not just asserted.
- Strict cross-tenant isolation scoped to an immutable tenant context on every read and write
- Role-based access control with 26 permission keys and 7 built-in roles
- Audit trail on every privileged change, capturing actor and before-and-after state
- Two-factor authentication enforceable per organization, plus tenant-scoped API keys
- White-label branding so MSPs can resell the console under their own brand
Where it fits
Built for teams like yours
MSPs replacing per-seat remote tools
Manage every client's fleet from one white-label console—and own the data instead of renting access by the seat.
Enterprise IT consolidating the tool drawer
Bring remote control, scripting, monitoring, alerting, and patching into one pane across Windows, macOS, and Linux.
Regulated and air-gapped environments
Self-host on infrastructure you control, fully on-prem or air-gapped, with strict tenant isolation and an audit trail for every privileged action.
Fleet-wide change with confidence
Push patches and scripts to thousands of machines with staged rollouts that contain failures automatically and resume cleanly through reboots.
The edge
Why it's different
- Self-hosted on infrastructure you control (on-prem, containerized, and air-gapped support)
- Production-grade execution kernel with append-only event store and chaos-tested convergence
- Multi-tenant by design with cross-tenant isolation enforced at the database layer
- Ring-based rollouts with automatic blast-radius containment and success-rate gates
Questions
Frequently asked
Which operating systems can Alba365 RMM manage?
Windows, macOS, and Linux endpoints are all managed from the same console, with cross-platform remote desktop, terminal, scripting, and monitoring.
Can we host it ourselves and keep our data on our own infrastructure?
Yes. Alba365 RMM is fully self-hostable and keeps every device record, session, and audit entry on infrastructure you own. It supports on-prem, multi-node, and fully air-gapped deployments.
How does multi-tenancy work for an MSP managing many clients?
The platform uses a federated company and organization hierarchy with strict cross-tenant isolation enforced at the data layer, so one client's devices are never visible to another. White-label branding lets you present the console under your own brand per organization.
How do you prevent a bad script or patch from taking down the whole fleet?
Automation rolls out in rings, Canary then Staged then Global, with success-rate gates that automatically contain the blast radius if a stage starts failing. Deployments are reboot-aware and resume in place rather than losing progress.
How is access controlled and audited?
Role-based access control spans 26 permission keys across 7 built-in roles, every privileged change is logged with actor and before-and-after state, and two-factor authentication can be enforced per organization.
How do you know the automation engine is reliable at scale?
The execution kernel has been validated against more than a thousand adversarial scenarios, including dropped, duplicated, and reordered messages, server crashes, and reconnect storms, converging correctly every time. Every state change is recorded in an append-only event store and replayed against deterministic projections.
See Alba365 RMM in action
Book a focused walkthrough and we'll tailor it to how your team works.
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